OMS - eCommerce Storefront, Order Management, Fulfillment & Logistics, Customer Service

Technology

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Features

Our systems take advantage of new advances in web development and programming methodologies to offer cutting edge solutions which have been well tested, and have proven highly versatile in many environments.

See the list below for a brief scope of features our enterprise systems have to offer:

Global eCommerce and Internationalized Internet Retail
Electronic Document Interface and Data Processing Systems
Warehouse Management Systems
Integrated telephone ordering systems / IVR Telephony
Customer Support and Dispatch Ticket Management
Point of Sale and Retail Business Management
Digital Marketing, Sales and shopping catalogs and brochures
Healthcare Management and Corporate Health and Disease Tracking and Reporting
Custom Web-Based Solutions
PDA, Mobile and Mobile-Web Development
SOAP, API and Cloud-Centric web-services
Social games, Flash, XNA, DirectX and Javascript game creation

Welcome to OMS Online, your ultimate source for e-business applications including product storage, online shopping cart software, customer support, shipping, web storefront design, and the complete integration of warehouse and back end administration systems. Some of our eStore features are customized product display, fraud protection, community modules, checkout system, newsletter signup, item availability, and specialized categories. The face of your online business should be an ecommerce storefront that is customized to be truly unique to your business and its customers needs. Your store administration should make managing your orders easier and should be tailored to the users who use the system and what their security allows them to access. At OMS we ensure that your ecommerce web site development is fully integrated into other core components such as customer service management and inventory control. Our customer administration gives you the necessary tools to manage your customers with in-depth search criteria and customer information such as contact info, billing information, and shipping profiles. Our ecommerce web site development includes inventory controls that provide you with up to date real time status on inventory quantities and product information. Our purchase order system takes the hassle out of submitting your purchase orders to suppliers. Each ecommerce fulfillment supplier is linked to particular items in your inventory and when it falls below your designated threshold an automatic email notification can be sent to you, your vendor or both of you. Plus with our online marketing analysis and referral tracking you can figure out how many “clicks” are turning into actual sales. At OMS we understand that the fulfillment process is critical to satisfying your customer expectations that’s why our fulfillment software is designed to receive products electronically against a previously created purchase order to minimize receiving errors. All items are picked by electronic scanner and we can accommodate special packaging needs and even heat sensitive products in our climate controlled area of our storage and warehousing facilities. –And because we ship thousands of products each day we can provide you with multiple mail carriers available for your choosing including FedEx, UPS, USPS, DHL and numerous international carriers. Our central location also allows us to reach either US coast within two days by ground shipment. Contact OMS Online by email or phone to set up your live demo of our services so you can find out what our custom tailored turnkey solutions can do for your ecommerce business.